Episode 76: Pricing for Growth: Aligning Client Fees with Your Business Goals
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In this episode, Alyssa Lang covers the common mistakes bookkeepers and accountants make when pricing their services and offers, providing insights on reevaluating pricing structures for optimized profitability.
In this episode youβll hear:
How to reanalyze your current clients and service fees for profitability and growth
How to determine your base rate and ideal price, and gradually increasing rates to align with your financial goals
Identifying and mastering one core problem at a time to effectively scale your business
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Today, Iβm bringing you this episode straight from the heart of the great outdoors, thanks to my trusty Starlink. π²β¨ Picture the chirping birds and gentle rustle of the windβitβs like youβre right here with me in Big Bear, California!
This episode dives into something I like to call offer optimization! As bookkeepers and accountants, many of us wrestle with our pricing strategies, whether weβre just starting or have been in the game for years. Letβs dig into how to fine-tune your pricing to scale your business, reduce stress, and boost your profitability!
My Pricing Journey
Letβs start with a little story. When I first dipped my toes into the world of bookkeeping, it was supposed to be a side hustle. I was bartending and just wanted to make a little extra cash. Back then, I had no idea this βside gigβ would morph into a full-blown business with a team and clients scattered across the U.S. and even students around the globe. Crazy, right?
Initially, I priced my services based on what I thought I needed to get by, not necessarily what they were worth. Fast forward to today, and Iβve had to adapt my pricing to reflect my growth, experience, and the value I provide. If youβre still using the same pricing model you started with, it might be time for a change.
Reanalyzing Your Clients and Service Fees
If you want to optimize your bookkeeping business, itβs sooo important to reanalyze your current clients and service fees. This isnβt just about numbers; itβs about making sure that your pricing strategy aligns with your business goals and personal values.
Hereβs how to get started:
List Your Clients: First things first, write down every client you work with and what you currently charge them. Take a moment to assess how these numbers make you feel.
Evaluate Direct Costs: Next, calculate the software, team, and other direct costs associated with servicing each client. Understanding these costs is essential for determining your profitability.
Determine Profit Margins: Once you have your costs figured out, assess how much youβre profiting from each client. If the margins arenβt where you want them to be, itβs time to rethink your pricing.
Analyze Client Fit: Identify clients who are a perfect fit and those who arenβt. Working with clients who appreciate your value is key to a fulfilling and profitable business.
I remember a time when I took on clients that didnβt quite align with my values. They were nice people, but the fit just wasnβt right. It took me a while to realize that saying βyesβ to everyone wasnβt sustainable. By focusing on clients who shared my vision, I was able to create a more balanced and rewarding business.
Setting Your Base Rate and Ideal Price
One of the most common pitfalls I see is pricing without growth in mind. When I first started, I followed advice from a guru or used a formula I found online. But real growth requires that you price for your businessβs future, not its past.
Hereβs how to set your base rate and ideal price:
Identify Your Base Rate: Know the minimum rate you need to charge to cover your costs and make a profit. For us, nothing is less than $400 a month for basic bookkeeping.
Set Your Ideal Price: Determine what you aspire to charge. Consider the value you provide, market rates, and your financial goals. Your price should reflect the value you deliver and the quality of service you provide.
Gradually Increase Rates: Start nudging your prices upward, $25 at a time, until you hit that ideal rate. Itβs a gradual process, but itβs crucial for aligning your rates with your financial goals.
In the early days, I remember feeling guilty for raising my rates. But then I realized that my expertise and services had grown, and it was okay to charge accordingly. I remember telling a client about a necessary rate increase, and they responded, βIβm happy to pay for quality service.β It was a turning point for me, reaffirming that clients who value your work are willing to pay for it.
Mastering One Core Problem at a Time
Running a successful business isnβt just about pricing; itβs also about solving problems effectively. Many entrepreneurs tackle too many issues at once, which can lead to burnout and inefficiency. Hereβs how to identify and master one core problem at a time:
Identify Core Problems: List the main challenges your business is facing. This could be anything from client acquisition to workflow efficiency.
Prioritize Issues: Choose one core problem to focus on first. This should be the issue that, if solved, will have the most significant impact on your business.
Create a Strategic Plan: Develop a plan to address this problem, breaking it down into actionable steps.
Implement and Evaluate: Put your plan into action and regularly evaluate its effectiveness. Adjust as needed and move on to the next core issue once resolved.
I once juggled several issues at once, thinking that multitasking was the way to go. Spoiler alert: it wasnβt! By honing in on one core problem at a time, I found that not only was I more effective, but I also had the brain space to think creatively and strategically about my business.
Aligning Your Pricing with Your Why
Optimizing your offers isnβt just about making more moneyβitβs about aligning your pricing with your goals and values. For me, that means having the freedom to work from the middle of the woods and spend time with my dog, Max. πΆ For my team, it means supporting their dreams, like visiting every national park in the U.S.
Understanding your βwhyβ is essential. What do you want to achieve with your business? How do your rates reflect that? Your pricing should empower you to live the life you desire, whether itβs traveling the world, buying your dream home, or simply having the freedom to choose how you spend your time.
Iβve always valued the ability to work remotely and enjoy the outdoors. My team knows that I value work-life balance, and I encourage them to pursue their passions, too. By setting rates that support our goals, weβre able to live fulfilling lives both inside and outside the office.
Join The Power to Breakthrough Bootcamp!
Weβre going to dive deeper into this topic in our upcoming free bootcamp from August 19th-23rd. If youβre ready to break through that ceiling and optimize your offers, join us! Weβll cover mindset, systems, team building, and more. You can sign up by clicking here.
Bootcamps have been a game-changer for my business and personal growth. Iβve seen firsthand how investing in learning and development can transform not just my business but my entire outlook on whatβs possible.
Thank you for tuning into this episode and joining me on this journey. Take a step back, evaluate your current structure, and make adjustments that reflect your worth and goals. You deserve it!
Until next time, happy optimizing! π
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